XCMG has officially opened the company’s first Spare Parts Centre in Ulaanbaatar. The announcement is the final piece of XCMG’s supply chain jigsaw in the region and will allow XCMG to provide all-around support and services for customers in Mongolia.
The new Spare Parts Centre will connect with the Xuzhou Headquarters, Erenhot Distribution Centre and mining districts’ On-site Support Warehouses to create a complete ‘sale-support-repair’ service providing high-quality equipment, flawless support in operation and guarantees for equipment throughout the entire life cycle of XCMG’s products.
XCMG’s exports to Mongolia are increasing year by year. According to recent customs reports, the total number of machinery shipped to Mongolia up to July 2019 has already exceeded the total of 2018 – an increase of 113 percent. The dramatic increase underlines the position of XCMG’s large-tonnage mining excavators, loaders, graders and mining trucks as the top choice for operators in Mongolia.
To meet the ever-growing demand for spare parts support and services, XCMG initiated the Spare Parts Centre project with local dealer AODE in April 2019. The total 20 million yuan (USD 2.9 million) was invested to construct the 2,000 square meters (21,528 square feet) site located at Ulaanbatar.
The centre will significantly improve XCMG’s ability to provide spare parts services in Mongolia and its neighbouring region, as well as better sales services in Middle Asia.