Mongol Post, Mongolia’s national postal delivery service, has adopted the addressing platform what3words for postal deliveries to customers across the country. Mongolia covers an area nearly the size of the European Union, but has no consistent addressing system.  Mongolia, well known for its nomadic population and vast, sparsely populated landscape, faces unique challenges when it comes to postal services. In many parts of the country, citizens have to collect mail from Post Office boxes many miles away from their homes. Failed deliveries are commonplace, inconveniencing citizens, holding back the operations of both businesses and government, and raising the cost of deliveries.

Mongol Post is the country’s largest postal service provider, with 900 employees serving more than 3 million citizens, 30% of whom are nomadic, roaming an area of more than 1.5 million square kilometers. As a rapidly emerging market, Mongolia needs a functioning address system to sustain its economic development and attract investment. What3words is a multi-award winning location reference system based on a global grid of 57 trillion 3 m x 3 m squares. It makes it easy to discover an address, communicate it and deliver to it.

Mongol Post customers will be able to discover any 3 word address using the free app, and simply write it on an envelope or enter it on the checkout page of a shopping website. Every citizen now has an address, whether they live in rural areas, the Ger districts (informal settlements in the capital) or the centre of Ulaanbaatar. What3words will be integrated across Mongol Post’s internal systems, while postal workers will use the 3 word address to navigate directly to the 3m x 3m square where they will find the customer’s front door.

What3words is being used in over 170 countries by logistics firms, navigation apps, travel guides and NGOs. The system works without a data connection and is available in multiple languages including Mongolian. (what3words)