According to the Ulaanbaatar Railway Passenger Service Center, people can now pre-book train tickets. As a result of this, the pressure on the Passenger Service Center will be reduced and people can be served in a much calmer and more pleasant way.

There is only one Passenger Service Center in Zamiin-Uud – this serves between 450 and 500 passengers, every day. This number is set to increase to 650-750, during the peak season when additional trains run.  Trains, operating the Ulaanbaatar-Zamiin Uud, Zamiin Uud-Ulaanbaatar route transport 1130 passengers daily; of these passengers, just under half  buy their tickets from Zamiin-Uud; the rest pre-book. The pre-booking service was introduced two months ago. The passenger must pay the full price in advance.