Newly launched Mongolian Airlines Group, a full service
domestic and regional carrier, announces it has signed a major technology agreement
with Amadeus, a leading travel technology provider and transaction processor
for the global travel and tourism industry, which will see Amadeus provide a
suite of advanced technology solutions to power the airline’s passenger
operations and help elevate its competitive advantage.
Mongolian Airlines Group has selected the Amadeus Altea
Customer Management Solution to automate the airline’s entire customer
management process, including booking, ticketing, airport check-in and
departure control, while enhancing the overall customer experience. The airline
will also use Amadeus e-retail, an online global booking solution, to power
sales through its website, enabling travelers around the world to easily book Mongolian
Airlines flights.
Additionally, Mongolian Airlines Group and Amadeus also
signed a global distribution agreement that will enable the airline’s flight
schedule, fares and availability to be viewed and booked via the Amadeus
Selling Platform to a global network of over 91,000 travel agents, providing
the airline with a global platform, as enjoyed by over 420 major international
carriers.
The agreement with Mongolian Airlines highlights the
flexibility of Amadeus’ solutions, which are used by both large, international
airlines and small and medium size carriers alike.
Speaking about the landmark agreement, Byambajav Margad,
Vice-President of Policy and Strategic Planning, Mongolian Airlines Group said,
“As the leading provider of technology solutions to airlines, Amadeus was the
ideal choice for Mongolian Airlines. Having Amadeus as our technology partner
will give us the same technology as used by leading global airlines, allowing
us to easily partner with other carriers on the Altea platform. Amadeus will
ensure that our flight services are available to the global aviation and travel
network, supporting our future airline partnerships and helping to establish Mongolian
Airlines Group as the leading airline for travel to and from Mongolia”.
“We look forward to working with Amadeus and are confident
knowing we have invested in the best technology platform available to ensure
the future success of Mongolian Airlines Group” added Margad.
John Chapman, Vice President of Airline Group Amadeus Asia
Pacific, commented, “We are pleased to be Mongolian Airlines Group’s technology
partner as they enter the highly competitive airline industry, helping them to
grow on both a local and global level. As a start-up carrier, Mongolian
Airlines will benefit from the industry’s most comprehensive range of
functionality that already support over 100 airlines around the world, as well
as the ongoing investment made by Amadeus to ensure the Altea suite remains at
the cutting edge. Today, we are pleased to celebrate the implementation of
Altea and to welcome Mongolian Airlines to the Amadeus family”.
“We will continue to develop innovative solutions that cater
to the wide range we work with today, offering our customers a one-stop
destination for their entire airline IT needs” added Chapman.
Over 115 carriers have selected the full Amadeus Altea
suite, including leading Asian based airlines Garuda Indonesia, Thai Airways,
Cathay Pacific, Singapore Airlines, All Hipon Airways, Korean Air and Asiana
Airlines.
Source: Amadeus